We accept returns and exchanges within 30 days of receiving your order for products in unworn, undamaged, re-sellable condition. Our full returns policy can be found here.
Use our online portal to start a return. In the portal, you will select which product(s) you would like to return or exchange and create a shipping label (for customers in the US) or packing slip (for customers outside of the US). If you prefer, you may also return your item to one of our store locations. If you have questions or need additional assistance, feel free to contact us.
Please note that certain item bundles (including accessories and shoe care) may not be eligible for return through our online portal. If you need to return or exchange a bundle and are not able to do so through our portal, please email us to get started on a return or exchange.